GLASPLUNIE Payment Policy
Effective Date: January 8, 2025
At GLASPLUNIE, we aim to provide a secure and convenient shopping experience for our customers. Below is an overview of our payment policy to ensure transparency and clarity regarding how we process payments for your orders.
1. Accepted Payment Methods
We accept the following payment methods for orders placed on our website:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: PayPal account payments and credit/debit cards via PayPal
- Apple Pay: Available on compatible devices
- Google Pay: Available on compatible devices
All transactions will be processed in USD (United States Dollar), regardless of your location.
2. Payment Processing
- 2.1 All payments for orders placed on GLASPLUNIE must be processed at the time of purchase. By submitting an order, you authorize us to charge the total order amount, including taxes and shipping fees, to the selected payment method.
- 2.2 When you make a payment through one of our accepted payment methods, we will verify the payment details. This includes checking for fraud prevention measures to ensure the transaction is legitimate.
- 2.3 If there is an issue with your payment (such as insufficient funds, invalid card details, or payment errors), we may contact you for resolution. We reserve the right to cancel or reject any order if payment cannot be successfully processed.
3. Payment Security
We take your privacy and payment security seriously. All payment transactions are processed using secure encryption technology to protect your personal and financial information. We work with trusted third-party payment gateways to ensure the safety of your payment data.
- SSL Encryption: Our website uses SSL encryption to securely transmit your payment and personal details. Your sensitive information is protected during checkout.
- PCI-DSS Compliance: We are compliant with the Payment Card Industry Data Security Standard (PCI-DSS), which is a set of security standards designed to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.
4. Taxes
- 4.1 Sales tax is applied to orders based on the tax laws of your location. The applicable sales tax will be calculated and displayed during the checkout process before you complete your purchase.
- 4.2 International customers may be subject to additional taxes, customs duties, or import fees based on the laws of the destination country. These fees are your responsibility, and we are not responsible for any additional charges applied during importation.
5. Order Confirmation
- After completing your purchase, you will receive an order confirmation email with the details of your order, including the payment amount, items purchased, and shipping information. Please review your confirmation carefully and ensure the payment details are accurate.
- If there is any discrepancy with your order or payment, please contact our customer service team immediately to resolve the issue.
6. Payment Declines and Order Cancellation
- 6.1 If your payment is declined by your bank or payment provider, we will notify you via email, and you will need to provide an alternate payment method to complete the purchase.
- 6.2 We reserve the right to cancel any order if we suspect fraudulent activity, invalid payment details, or if we are unable to successfully process your payment.
7. Payment Refunds
- 7.1 If you request a refund for an eligible return or cancellation, the amount will be refunded to the original payment method used for the purchase.
- 7.2 Refunds typically take 7-10 business days to process, depending on your payment method and financial institution.
- 7.3 For international orders, refunds may take longer due to the payment processing times of your bank or payment provider.
8. Subscription or Recurring Payments
If your purchase includes a subscription or recurring payment (e.g., membership or service plan), you authorize GLASPLUNIE to charge your payment method on a regular basis for the duration of the subscription period. You may cancel the subscription at any time by contacting our customer service team.
9. Currency Conversion (for International Orders)
If you are placing an order from outside the United States, currency conversion fees may apply. Your bank or payment provider may charge additional fees for processing payments in foreign currencies, and the exchange rate will depend on the institution used for the transaction.
10. Changes to Payment Policy
We reserve the right to update, modify, or change this payment policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about any updates.
11. Contact Us
If you have any questions regarding this payment policy, need assistance with a payment issue, or require clarification about payment methods, please contact our customer service team:
- Email: info@glasplunie.com
- Phone: 781-219-3572
- Website: https://glasplunie.com
By using our website and placing an order with GLASPLUNIE, you acknowledge that you have read, understood, and agree to the terms of this payment policy. Thank you for choosing GLASPLUNIE for your sports equipment needs!