GLASPLUNIE Shipping Policy

Effective Date: January 8, 2025

At GLASPLUNIE, we are committed to providing our customers with timely and reliable shipping services. Below are the details regarding our shipping policy:

1. Shipping Methods

We offer various shipping methods to ensure that your order reaches you as quickly and securely as possible. Shipping methods available to you will depend on your location and the items in your order. You will be able to select your preferred shipping option at checkout.

2. Processing Time

  • Order Processing Time: Orders are processed within 1-2 business days of receiving the order. Processing includes verifying payment, preparing the item for shipment, and handling any necessary quality checks.
  • Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Locations

  • Domestic Shipping: We currently offer shipping to all United States addresses, including P.O. boxes.
  • International Shipping: We also offer international shipping to select countries. International customers should be aware that shipping fees may vary based on the destination, and additional customs duties or taxes may apply, which are the responsibility of the customer.

4. Shipping Costs

  • Shipping costs are calculated based on the destination, size, and weight of the items in your order. Shipping fees will be displayed to you during the checkout process before you confirm your purchase.
  • Free Shipping: Occasionally, we offer free shipping promotions. These will be clearly advertised on our website, and the offer may apply to orders over a certain value or as part of a special promotion.

5. Delivery Times

Delivery times depend on the shipping method selected and your location. The estimated delivery times for each shipping option are provided at checkout. Here are some general guidelines:

  • Standard Shipping: Typically takes 5-7 business days for domestic orders, depending on your location.
  • Expedited Shipping: Usually arrives within 2-3 business days for domestic orders.
  • International Shipping: Delivery times vary depending on the destination country. Standard international shipping may take 7-21 business days. Expedited international shipping may take 3-7 business days.

Please note that delivery times are estimates and can be affected by factors such as weather, customs processing, or other delays beyond our control.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment. You can use this number to track your order on the carrier’s website.

7. Shipping Restrictions

  • P.O. Boxes: We ship to P.O. Box addresses within the United States.
  • International Customs: If you are ordering from outside the United States, your order may be subject to customs duties, taxes, and import restrictions. These charges are determined by your country and are your responsibility.
  • Restricted Items: Certain products may have shipping restrictions based on size, weight, or destination. We will notify you if an item cannot be shipped to your address.

8. Undeliverable Packages

In the event that your package is returned to us as undeliverable due to an incorrect address or failure to claim the package from the carrier, we will contact you to arrange for reshipping or to process a refund. You will be responsible for any additional shipping charges.

9. Delays

While we strive to deliver all orders on time, delivery may be delayed due to factors beyond our control, such as:

  • Weather-related delays
  • Holidays
  • Strikes or labor disruptions
  • Carrier delays
  • Customs processing for international shipments

If there are significant delays in processing or shipping, we will inform you via email or phone.

10. Customer Responsibilities

  • Address Accuracy: It is your responsibility to provide accurate and complete shipping information, including your full address, phone number, and email. We are not responsible for delays or undelivered packages caused by incorrect or incomplete shipping information provided by the customer.
  • Customs Duties and Taxes: For international orders, you are responsible for any customs duties, taxes, and other import fees levied by the destination country. These fees are typically collected by the shipping carrier or at the time of delivery.

11. Changes to Shipping Policy

We reserve the right to update, modify, or change this shipping policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about any changes.

12. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team:

By placing an order with GLASPLUNIE, you acknowledge that you have read and understood this shipping policy and agree to its terms. Thank you for choosing GLASPLUNIE for your sports equipment needs!